Privacy policy

This page describes how the WC Order Sync website (this site) and the WC Order Sync WordPress plugin handle personal information. Last updated: 2026.

What this website collects

We collect minimal usage information when you visit this site: standard server access logs (IP address, user agent, requested URL, timestamp). We use these logs to operate the site and to investigate abuse. Logs are kept for 90 days then deleted.

We do not run any third-party advertising tracker on this website.

What the plugin collects

The plugin runs on your own WordPress server. It does not send any personal data to us. The only outbound traffic is the daily CSV upload to the destination folder you configure (your S3 bucket, your Dropbox folder, etc.). We have no visibility into what your destination receives.

The CSV contains aggregate counts only — orders per day, revenue per day, average basket, top SKU codes. It does not include customer names, email addresses, shipping addresses, or any individual order detail.

Cookies

This website does not use cookies for tracking or advertising. We use a single session cookie when you sign in to your customer portal. That cookie is HttpOnly, Secure, and removed when you log out.

Contact

For privacy questions email privacy@wc-order-sync.com.